Intermediate UX Writer

Oakland, CA 94105

Posted: 02/10/2021 Industry: Content Writer Job Number: 1069

Job Description

2rbConsulting is seeking an Intermediate UX Writer for a contract role with a well-known health insurance provider in Oakland, CA.

Our client is a nonprofit health plan provider dedicated to providing Californians with access to high-quality health care at an affordable price. It's the third-largest health plan provider in the state and is dedicated to transforming the healthcare industry. Headquartered in San Francisco, with 18 additional offices across California, they are proud to service over 4 million members and employ more than 6,000 people.

This role requires the successful candidate to be eligible to work in the US without sponsorship and work with 2rbConsulting as a W-2 employee.

Overall Responsibilities:

  • Responsible for producing onscreen copies including instructions, menus, labels, alerts, landing pages, emails, and site documentation
  • Research, evangelize, and follow best practices for content strategy and information architecture
  • This person will work closely with designers, strategists, and the product team
  • Responsible for conducting content audits and evaluating existing experience
  • Create deliverables describing customer journeys, task flows, usage scenarios, and content requirements

Qualifications Include:

  • Minimum 2 years of experience as a UX Writer
  • Experience and willingness to collaborate with others
  • Must have a background in software
  • Must be a superb writer and editor
  • Experience working on software and service design, delivering content on a variety of devices and formats (mobile, computer, email)
  • Must have a portfolio with a wide variety of UX writing examples from menus and web pages to onscreen labels, instructions, and alerts
  • Experience leading large, complex online content projects
  • Experience and comfortability with design tools such as Sketch, InVision, etc.
  • Healthcare experience is a plus
  • Bachelor’s degree is not required

If this opportunity sounds like a good match for you, please submit your resume for immediate consideration.

Candidates selected for these contract opportunities will be required to take a background check and drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

You will also be required to work directly with 2rbConsulting as a W-2 employee, no 1099 or 3rd Party Candidates will be accepted.

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