Customer Relationship Manager
1201 Cornwall Avenue, Suite 201 Bellingham, WA 98225
Our client, a cutting-edge technology company, is looking to hire a Customer Relationship Manager for a full-time role in Bellingham, WA. The individual in this role will primarily be responsible for driving customer growth and maintaining those relationships.
Our client offers a variety of generous benefits and provides a casual working atmosphere for fun and hard-working individuals.
- Responsible for delivering the initial on-boarding kickoff meeting with new customers
- Be the main point of contact for customers as well escalate and assist with any questions/issues
- Track customer activity to identify risk and work closely with internal resources on escalation and resolution processes for critical customer issues
- Collect customer feedback on product needs while understanding customer and industry trends to articulate back to the business
- Advise and oversee customer growth to continually drive business value and return on the customer’s investments
- 3+ years of account management and/or sales experience from a high-tech company
- Proficient in Salesforce & Microsoft Office (Outlook, Excel, Word and PowerPoint)
- Strong interpersonal skills and experience initiating and building positive relationships
- Strong organizational and time management skills with the ability to manage multiple projects simultaneously
- Must have excellent individual/group presentation skills
- Must have excellent written and oral communication skills
- Bachelor’s Degree
If this opportunity is a good match for your background, skills, and career goals, please submit your resume for immediate consideration! Local candidates highly desired, and candidate must be eligible to work in the US without sponsorship. PLEASE, NO 3rd PARTY CANDIDATES.
Aaron is a Technical Recruiter whose core focus is to build interpersonal relationships with everyone he works with. Along with his dedication to matching his candidates with the best opportunity, his ability to understand their interests and skills has helped him gain the trust of every candidate he places!